Infrastructure that stays calm
Modernization work focused on reliability, maintainability, and a support burden teams can actually sustain.
William F. Awuku Jr
Technology leadership for teams that need the work to hold.
I design and run IT systems that are secure, dependable, and practical for the people who use them every day.
Current role
IT Manager @ Partners in Child Development
Based in
Lowell, Massachusetts, United States
Focus
Cloud, cybersecurity, operational software, and infrastructure planning.
What I focus on
Systems that feel steady from the outside because the internals are designed properly.
Security with operating discipline
Threat detection, incident response, and risk reduction designed around repeatable processes instead of panic purchases.
Software that fixes bottlenecks
Internal systems and workflow tools built to remove manual work without adding operational drag.
Measured impact
Improvement work should show up in reliability, time saved, and risk reduced.
- Reduced IT costs by over 30% while improving service reliability
- Cut manual IT tasks by 50% through workflow redesign and automation
- Improved onboarding speed by 50% with standardized provisioning
- Reduced security incidents by over 40% through proactive controls
Career timeline
2022 - Present
Partners in Child Development (PCD)
Information Technology Manager
2018 - 2022
Serian Technation
Information Technology Manager
2016 - 2020
CCOD University
Information Technology Manager
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